Our Support Policy

  • We value our clients and believe that GREAT SUPPORT is a key to success. We assure you to provide our the best support.
  • We provide support through Email, Facebook and Team-viewer.
  • Communication language: English only
  • Response time: 1-2 Working Day (Usually few hours)
  • We may not working during holidays and weekends.
  • Working Time: Monday to Friday (10:00 AM to 6:00 PM) GMT + 5:30 Timezone INDIA
  • Support is only for any bug/error in our Layouts / Modules.
  • Our responsibility is that our Layouts / Modules should work in latest version of Siberian CMS.
  • Installation/Setup, Customizations/Modifications are not included in FREE support.
  • As a goodwill gesture we provide basic customizations like CSS codes.
  • Kindly read all information in product description page and check what functionalities are included in the Layouts/Modules.